WORKING SUCCESSFULLY WITH JHE!
It's Not Tough - It Just Requires Communication!

Contacting JOE HOPKINS ENGINEERING:

Note: Our phone is open 24/7 - either with a friendly,
helpful human or a non-combative answering device!
However, like many other vendors we spend much time
on the road away from the office, so your call may not
get a reply immediately. Never fear, we'll get to you
ASAP!

WHEN YOU CALL AND NEED HELP QUICKLY:

1. Even if I have spoken to you many times, PLEASE
ALWAYS LEAVE YOUR NUMBER!

2. Please leave as detailed a message as you can - this
allows us time to think about how to help you
while we are trying to reach you! PLUS, many
questions you may think only I can answer are
well within the purview and resources of our
talented staff!

3. Please be patient. We have quite a customer base!

4. If its an emergency, please make that clear! We
respond to emergencies with everything we have!

5. Technical support by email is available
 at: support@jhe-stars.com." 

6. For all other general information requests 
please email us at: jhe@jhe-stars.com.

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